Designing something once that works ten times.

Own product strategy and delivery for ERP, OMS, PIM, Data, Platform, and InfoSec, the backend of a $600M omnichannel retail business.

• –Drove backend integration for two brand acquisitions ($10M and $50M, both live), landing distinct ERP, data, OMS routing, and vendor systems on a shared backbone. The repeatable framework is now carrying a $100M omnichannel acquisition.
• –Oversaw the migration of the website platform database from bare metal to Oracle Cloud, a high-risk cutover delivered without major customer impact.
• –Abstracted marketplace integration (feed egress, inventory sync, order ingress, pricing) into composable services, cutting channel onboarding from 2–4 weeks to 3 days. Four marketplaces onboarded in 2025.
• –Designed an OAuth 2.0 access and integration layer that gives business-user workflows and AI agents safe, governed access to NetSuite, pricing, and merchandising systems.
• –Building an internal hosting platform where business users deploy their own apps and automations inside company security requirements: VPN-gated, on internal auth.
• –Launched dropship from zero, designing vendor provisioning, integration, and exception handling that enabled $10M+ in incremental revenue.
• –With the Platform team, shipped an AI triage agent used by every engineering team, handling detection, impact quantification, and investigation. A bug-resolution agent is in progress.
• –Drive technology decisions across adjacent domains (warehouse management, search and browse, payments) beyond direct ownership.

• NetSuite
• ERP / OMS
• PIM
• Data platform
• Platform infrastructure
• AI agents
• LLM integrations
• REST APIs
• Workflow automation

Moved into product by focusing on fundamentals first: inventory and transaction accuracy in ERP and OMS, the unglamorous data integrity everything else depends on. Owned the ERP roadmap and OKRs, and led payments modernization (Apple Pay, buy now pay later).

• –Delivered projects that together enabled $10M in cost savings and $6M in revenue growth.
• –Improved reliability and performance across a distributed order management architecture.
• –Turned complex business data into clear executive recommendations that drove prioritization.
• –Managed distributed applications and APIs for merchandising, planning, finance, accounting, logistics, and sales.

• NetSuite ERP
• Order management
• Distributed systems
• APIs

Worked inside a retail program still being built in real time: troubleshooting systems, defining requirements, and shaping processes before I had a title for it. Built reporting and tooling for inventory and assortment, with weekly KPI recommendations to leadership.

• –Used statistical modeling and machine learning to surface actionable inventory insights.
• –Built the main dashboard and several BI tools for inventory replenishment.
• –Became the subject-matter expert on reporting and order management platforms.
• –Received two quarterly recognition awards.

• Python
• SQL
• BigQuery
• Looker
• Machine learning
• Statistical modeling

Evaluated analytics processes for 13 departments and created a Looker BI training program.

• –Developed BI dashboards for several departments.
• –Built pipelines from siloed datasets.
• –Presented findings to the executive leadership team.

• Looker
• BI
• Data analysis