Hi, I'm Ben Wyndham

Enterprise systems weren't built for what AI can do now. I'm working on that.

I'm a Senior PM at Backcountry.com, a $600M omnichannel retailer, leading product for ERP, OMS, and PIM. The work spans AI agent automations, acquisition integration frameworks, and automation platforms built for non-technical teams. It's more interesting than it sounds — see for yourself.

The system I run

The backend of a $600M omnichannel retailer, drawn as a system. Click any node to open its notes.

benjaminwyndham.com / system.map
  1. 01 CLIENTS
  2. 02 PLATFORM
  3. 03 CORE SYSTEMS
  4. 04 CHANNELS
  5. 05 INFRASTRUCTURE
README.md
README

Five layers, one backend

Backcountry.com

Clients at the top reach the platform layer, which sits on the core systems. Those feed every channel the business sells through, with infrastructure underneath it all. Pick any node to read its notes.

business value delivered
$30M+
e-commerce business
$600M
at Backcountry
5+ yrs
departments served
20+
  • Two APMs report to me. De facto Group PM for the backend, including warehouse management and the data platform.
  • Lead product strategy for the Data team, and influence it for platform and infrastructure.
All case studies

Featured Work

View all projects
Backcountry.com

Dropship — Zero to One

Building a net-new fulfillment capability from the ground up across a complex retail operation.

ERPOMSOperationsStrategy
Backcountry.com

Brand Acquisition & Technology Integration

Building the technology framework that turns acquired brands into operating businesses — in real time.

M&AIntegrationMulti-BrandPlatform
Backcountry.com

Business Automation at Scale

Solving the last mile problem in enterprise automation — getting user-built workflows connected to the systems where decisions actually happen.

AutomationOAuthAPIsPlatform